Learn how to build hundreds of positive reviews with rater8 to drown out the negative ones. Just in case the appeal process takes a while, the best defense is sometimes a good offense. Hopefully, you never receive a malicious or offensive review, but if you do, we hope this quick guide makes things a little easier. Additional Vitals policies and other related items are available on their FAQ page. Vitals support requests can be placed on their feedback page. Vitals reserves the right to remove any comments which may be deemed offensive, malicious, inappropriate, sexually explicit in nature, or not made in good faith. To report a comment on Vitals, select “Report Abuse” at the bottom-right of the review. Healthgrades also provides a lengthy list of review guidelines. Since Yelp is often hesitant to remove a bad review, your best bet is usually to respond to the negative comment publicly. Healthgrades Support Inquires can be placed on their contact page. If you’re not satisfied with the response, you can also email Yelp with proof that the review is false or from a spam account (someone who goes around leaving tons of bad reviews). To flag a comment on Healthgrades, select the ellipsis in the top-right corner of the comment box. If a Healthgrades or Vitals review is grossly incorrect and/or breaks the community guidelines (which includes name-calling, personal attacks, racist comments, threats, obscenities, phone numbers, email addresses, or URLs), there is a good chance that Healthgrades/Vitals will remove the review if you flag or report it. Appealing a Healthgrades or Vitals Review You could say the squeaky wheel gets the grease. Note: You can review Google’s policies to get a clearer understanding of what each of the above options means.įun tip: Having more than one person at your practice submitting an appeal request will increase the odds of Google removing the review.
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